We want you to be completely satisfied with your purchase. If something isn’t right, we’re here to help.
Return Window
You have 7 days from the date of delivery to initiate a return.
Conditions for Return
| Requirement | Details |
|---|---|
| Time frame | Within 7 days of delivery |
| Product condition | Unused, unwashed, undamaged |
| Packaging | Original packaging with all tags and accessories |
| Proof | Order confirmation or receipt |
How to Return
- Contact us on WhatsApp at +977-9860301608
- Share your order number and reason for return with photos
- We’ll arrange pickup from your address at no extra cost
- Once received, we inspect the item within 24 hours
- Refund is processed within 1–4 business days
What Can’t Be Returned
- Products that have been used, worn, or damaged by you
- Items without original packaging or tags
- Custom or personalized orders
- Gift cards
Damaged on Arrival?
If your product arrives damaged:
- Take photos immediately
- Contact us within 7 days
- We’ll send a free replacement or full refund
Ready to start a return? Message us on WhatsApp.