By purchasing from Metal Hub, you agree to the following terms and conditions.
1. Agreement to Terms
By placing an order or using our services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
2. Products and Pricing
- All prices are displayed in Nepali Rupees (NPR) and are subject to change without notice.
- Prices may vary between our website and third-party resellers.
- Full payment is required at the time of purchase.
- For express or international orders, full payment must be made in advance.
3. Orders and Payment
- Orders are processed once payment is confirmed.
- We reserve the right to cancel orders due to pricing errors, stock unavailability, or suspicious activity.
- Accepted payment methods: Cash on Delivery, eSewa, Khalti, bank transfer, and card payments.
4. Shipping and Delivery
Please review our Delivery Policy for details on processing times, shipping options, and delivery timelines.
We are not responsible for delays caused by shipping carriers or customs clearance.
5. Returns and Refunds
Please review our Refund Policy for information on returns, refunds, and exchanges.
All return requests must comply with the conditions outlined in the policy.
6. Warranty
- All products carry a 7-day warranty for manufacturing defects from the date of delivery.
- The warranty does not cover damage from misuse, unauthorized modifications, or normal wear and tear.
7. Limitation of Liability
- Metal Hub is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products.
- Our total liability is limited to the amount paid for the product.
8. Intellectual Property
- All trademarks, logos, and content on this website are the property of Metal Hub.
- Unauthorized use, reproduction, or distribution is strictly prohibited.
9. Privacy
Your personal information is handled in accordance with our Privacy Policy.
10. Changes to Terms
We reserve the right to modify these terms at any time. Changes take effect immediately upon posting. Continued use of our services constitutes acceptance of the revised terms.
11. Governing Law
These Terms are governed by the laws of Nepal.
12. Contact
If you have questions about these Terms, please contact us:
- WhatsApp: Message us
- Location: Kathmandu, Nepal
Last updated: January 2025
